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Why Happy Muskoka Cottagers Stay Loyal to CedarCoast

Large highway sign for CedarCoast with smiling customers

"We are honoured to have made the permanent sign!!"

Chris and Shelagh, happy CedarCoast customers, react to having their wonderful cottage chosen for CedarCoast’s new sign on HWY 11. 

The Joys of Loyalty Explained


Buying a home is a significant family milestone, and for many, purchasing a charming, lakeside cottage embodies the dream of a serene, idyllic lifestyle. However, the journey doesn't end at the purchase, as the relationship between a homeowner and their builder can greatly impact the overall satisfaction and long-term happiness of the buyer. Let's explore why happy cottage purchasers remain loyal to CedarCoast and the mutual benefits that continuing relationship brings.


More on this topic: How Our Custom Cottage Design Benefits Families.


Interior of cedar cottage showing dining room, windows and fireplace beyond.
Two rooms inside a cedar cottage showing views of the lake and slate flooring.

Trust and Quality Craftsmanship


One of the primary reasons cottage buyers stay loyal to their builders is the trust established through quality craftsmanship. When a builder delivers a well-constructed, beautiful home that exceeds expectations, it creates a strong foundation of trust. Our cottagers appreciate the meticulous attention to detail and the superior quality that CedarCoast offers, which makes them more likely to return for future projects and recommend us to their friends and visitors.


More on this topic: Log Cottage Customers Come Back


Just received: June 27, 2024



Hi Bert and Pat,
I just wanted to pop you both a quick email to let you know how pleased we are 16 years later. There have been so many changes in our life, but our cottage continues to hold fast. When I see friend’s homes that are newer or poorly built it makes me appreciate even more the quality of our Cedar Coast home. We will probably be living here full time in the near future without hesitation. Please pass our congratulations on to your team and encourage them to continue to do their best, it really does make a difference.
Only the best,
Darryl & Bonnie



Beyond Exceptional Customer Service


Beyond the physical cottage structure,  exceptional customer service plays a crucial role in fostering loyalty. You will find that the relaxed, disarming demeanor of both CedarCoast Partners and their willingness to go the extra mile to answer questions, address concerns and accommodate requests leaves a positive impression that lingers long after the home is built. The attentiveness and responsive of the entire CedarCoast team make our homeowners feel valued, listened to, and more likely to maintain a positive relationship with us, often becoming repeat customers.


More on this topic: International Entrepreneur Brings His Young Family To Cottage Country...

Sectional couch with comfortable throws and pillows in a cedar cottage.
Low view of the rustic, wooden cabinets and slate flooring within the kitchen of a cedar cottage.

Personalized Design Experience


Our cottage buyers seek a exceptional level of custom design to reflect their unique sense of style. They require spaces that not only reflect their personal taste but embody and enhance their family’s lifestyles. We excel in providing a personalized experience that matches each customer’s quest for balance: perfection yes, but matched with simple, easy living. We create a one-of-a-kind sense of partnership with our clients. We’re known for our caring, collaborative process that not only results in a remarkable home that buyers love, but also builds strong bonds between our homeowners and the entire team at CedarCoast. 


More on this topic: Family First! What Makes a Cottage Multi-Generational?



Pictured left to right are Ravi Parmar, Sandy Cairns, Gravenhurst Winter Carnival's Mascot Skokie, CedarCoast Partner Patrick Bongers, Joe Amos and Michelle Robins.

Community and Connection


CedarCoast maintains vibrant relationships with the communities of Muskoka. Long term relationships with the Gravenhurst Rotary Club and the Antique Classic Boat Society for instance, speak to the level of commitment to the region and its inhabitants. Far beyond being ‘visible’, the people who work at CedarCoast are long term residents of Muskoka and love the region.


Positive Word-of-Mouth and Referrals


Happy CedarCoast purchasers become our most enthusiastic advocates! Positive word-of-mouth and referrals are powerful tools within the Muskoka cottage community. When homeowners share their positive experiences with friends, family, and colleagues, it enhances our reputation and attracts new clients. In the best sense, CedarCoast consistently delivers exceptional results that build a loyal customer base that actively promotes our services.




Innovation and Adaptability


We realize that showing a commitment to innovation and adaptability also builds trust. As trends and technologies evolve, cottagers appreciate builders who stay current and offer modern solutions that enhance the quality and functionality of their homes. Whether it's incorporating energy-efficient features, smart home technologies, or sustainable building practices, builders who innovate can retain their clients' loyalty by continually meeting their evolving needs.


CedarCoast has established a unique way of gathering 'whole family' customer input, beginning with our SMARTPLAN. We specialize in the family aspects of each home, making sure our homes are welcoming to everyone at any age. Because we have been building on the lakes for 30+ years, we have literally seen ‘everything’ and frequently after mitigating risks, we bring new procedures into our systems for adaptability and long term learning. 


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Emotional Connection and Satisfaction


Lastly, the emotional connection homeowners feel towards their cottage and the satisfaction derived from living in a beautifully crafted home cannot be underestimated. This emotional bond often extends to the builder who made their dream home a reality. When homeowners look around their beautifully designed cottage and feel a deep sense of contentment and pride, their loyalty to the builder is naturally reinforced.


Read “You’re not like other builders.” From A perfect fit on Lake Muskoka 

If you are planning a new custom cottage, even in the very first stages of your thinking, we would love to speak with you.

Find out why our customers tell us, "You're not like other builders!"

Call Bert at 1-800-563-5647

CedarCoast is a Custom Cottage Builder Serving Muskoka & Area

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